PointRover Terms of Service
Effective: November 3, 2026
1. Agreement
By creating an account or using PointRover ("the Service"), you agree to these Terms. If you use the Service on behalf of a firm, you represent that you may bind that firm.
2. The Service
PointRover assembles informational maps of businesses from publicly available data published by public agencies and other public sources, and serves them through a dashboard and through a connector your AI assistant reads. The Service is informational only. It is not financial, legal, tax, or investment advice, and no output constitutes a recommendation to take or refrain from any business action.
3. Accounts and access
Anyone may sign up for the Service. You must be 18 or older, and the Service is for business use only. A new organization starts with a 14-day trial, card required, which covers one business and one build; when the trial ends, the subscription bills at the published price per active business per month. PointRover may make a workspace complimentary at its discretion; complimentary status is revocable, and a complimentary workspace has the same deletion rights as any other. You are responsible for your credentials and for activity under your account. Workspace administrators control membership in their workspace and are responsible for who they invite. We may decline, suspend, or revoke access at our discretion. Access tokens issued to an AI assistant's connector may be revoked when an organization is deleted or its access is suspended.
4. Fees
Fees are charged per active business per month, at the price published on our home page, and are charged to your card by Stripe. Adding or removing a business adjusts the charge for the current billing period proportionally. Fees are non-refundable except as these Terms state. Taxes may be added where applicable. We may change prices with notice posted on the site; a new price takes effect at your next billing period.
5. Acceptable use
You may not: attempt to access data of another customer; probe, scan, or test the Service's isolation; use the Service to violate law; or interfere with the Service's operation. You may use boards and connector output for the businesses in your workspace and share them with those businesses. You may not resell Service output as a data product to anyone else. Automated access by an AI system you control, through interfaces we provide for that purpose, is an intended use.
6. Public data and accuracy
Service content is derived from public sources. We attribute figures to their sources and label staleness and gaps, but we do not warrant that any public source is accurate, complete, or current. Where a figure and its cited source disagree, the source controls.
7. Your data
Account information you provide is handled per the Privacy Policy. The Service does not require your clients' internal business data. If a workspace ends a client engagement or an account is closed, client-derived records are deleted as described in the Privacy Policy; minimal audit metadata (who did what, when) is retained.
8. Intellectual property
We retain all rights in the Service. You retain rights in information you submit. Public data remains public; our assembly, structure, receipts, and presentation are ours.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE SERVICE MAY CHANGE, BREAK, OR BE DISCONTINUED.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, POINTROVER'S TOTAL LIABILITY ARISING FROM THE SERVICE SHALL NOT EXCEED THE GREATER OF THE FEES YOU PAID IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED DOLLARS ($100), AND POINTROVER SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, OR LOST PROFITS.
11. Indemnity
You will indemnify PointRover against claims arising from your use of the Service, your AI system's use of it, decisions you or your clients make on its outputs, and your breach of these Terms.
12. No service level
The Service has no uptime commitment and no support response time. Support is by email at mike@pointrover.com.
13. Termination
You may stop using the Service at any time; administrators may offboard clients, which deletes that client's derived data. We may suspend or terminate access for violation of these Terms. If a payment fails, your boards stay readable for 14 days and new builds stop until the card is updated; after those 14 days the boards are no longer served until payment is restored. Nothing is deleted for non-payment. Cancelling in the billing portal ends the subscription at the end of the current billing period. Deleting an organization cancels its subscription immediately, and the current billing period is not refunded. Deleting an organization deletes its data, except a record of its activity, which is kept for 30 days and then deleted.
14. Changes
We may update these Terms. We post changes on this page with a new effective date; continued use after the effective date is acceptance.
15. General
You may not assign these Terms without our consent; we may assign them to a successor to the Service. These Terms and the Privacy Policy are the entire agreement between you and PointRover about the Service. If any part of these Terms is unenforceable, the rest remains in effect.